The Role
An exciting opportunity has arisen for an experienced Compliance Manager to join a growing insurance services organisation. This role will play a key part in overseeing regulatory compliance across regulated entities and Appointed Representatives, ensuring robust governance, effective regulatory oversight, and the continued embedding of consumer-focused regulatory requirements. Working closely with senior leadership, you will lead compliance monitoring activities, provide strategic regulatory guidance, and support the development of a strong compliance culture across the business and its network of partners.
Office: Hybrid working arrangement.
Salary: Competitive salary and benefits package.
What you’ll do
An exciting opportunity has arisen for an experienced Compliance Manager to join a growing insurance services organisation. This role will play a key part in overseeing regulatory compliance across regulated entities and Appointed Representatives, ensuring robust governance, effective regulatory oversight, and the continued embedding of consumer-focused regulatory requirements. Working closely with senior leadership, you will lead compliance monitoring activities, provide strategic regulatory guidance, and support the development of a strong compliance culture across the business and its network of partners.
Office: Hybrid working arrangement.
Salary: Competitive salary and benefits package.
What you’ll do
- Oversee and enhance compliance frameworks, systems and controls to ensure adherence to applicable regulatory requirements.
- Provide oversight of regulatory obligations relating to general insurance and consumer credit activities, including Consumer Duty requirements.
- Manage and oversee the Compliance Monitoring Programme, ensuring monitoring activities are completed effectively and aligned to business objectives.
- Review compliance monitoring outcomes and produce meaningful management information and reporting for boards, committees and senior stakeholders.
- Provide ongoing oversight and monitoring of Appointed Representatives, delegated authority businesses, brokers and distribution partners.
- Support regulatory engagement activities and manage responses to regulatory reviews, requests and communications.
- Prepare and review governance reports, board papers and compliance updates for senior management and risk committees.
- Review external audit findings and monitoring reports, ensuring appropriate remedial actions are identified and implemented.
- Act as a deputy to senior compliance leadership when required, providing subject matter expertise and representation at key meetings.
- Lead, mentor and support members of the compliance team, encouraging professional development and technical excellence.
- Build strong relationships with internal stakeholders, senior management teams, business leaders and external industry bodies.
- Promote and strengthen a positive compliance culture focused on regulatory excellence, customer outcomes and continuous improvement.
- Approximately five years or more of compliance experience within the general insurance or financial services sector.
- Previous people management or leadership experience within a compliance or regulatory environment.
- Strong understanding of FCA regulations and conduct requirements, including areas such as governance, product oversight and distribution.
- Good knowledge of Consumer Duty requirements and their practical application within regulated firms.
- Experience overseeing compliance monitoring programmes, regulatory reporting and governance activities.
- Strong understanding of Appointed Representative oversight, delegated authority arrangements and distribution models.
- Knowledge of wider regulatory developments impacting insurance and financial services, including data protection and distribution regulations.
- Excellent stakeholder management, relationship-building and influencing skills.
- Strong communication skills, including report writing, presentations and engagement with senior stakeholders.
- Excellent organisational skills with the ability to manage multiple priorities and deliver results in a fast-paced environment.
- Demonstrated ability to lead by example, mentor colleagues and contribute to the ongoing development of a high-performing compliance function.
Apply for this role
Apply for this role by sending us your CV today.
Related vacancies
Risk Management
Senior Associate - Operational Risk
London, England
£60000 - £70000 per annum
Permanent
Exciting opportunity for a Senior Associate to join a growing Operational Risk team. If you have experience in Financial Services and are interested in moving into the insurance market, please get in touch to learn more. Key requirements: Strong knowledge of risk management frameworks, tools and processes , with the ability to support the identification, assessment, monitoring and reporting of operational risks. Good understanding of business operations, processes and associated risks , including risks relating to people, processes and technology. Experience working within high-performing teams to deliver effective risk management outcomes and contribute to a positive risk culture. Proven stakeholder management and communication skills , with experience engaging a range of stakeholders, managing complex discussions and supporting constructive challenge to achieve risk-informed outcomes. Reach out to tyler-rose.kellaway@arthur.co.uk for more information, or apply using the link!
Underwriting & Broking Operations
Operations Manager
London, England
Competitive
Fixed-Term Contract
General Operations Manager Location: Birmingham, London or Worthing (Hybrid) Contract: Permanent (FTC considered) The OpportunityAn exciting opportunity has arisen for an experienced General Operations Manager to join a leading insurance business. Reporting to the UK Head of Operations, you'll play a key role in overseeing claims operations, supplier performance, data governance and office operations, while driving continuous improvement across the business. Key Responsibilities Manage relationships with Panel Solicitors, monitoring performance against SLAs and KPIs. Oversee the FNOL function, ensuring service standards and customer outcomes are achieved. Lead operational governance, data protection and audit activities. Produce management information and performance reporting for senior stakeholders. Drive operational improvement initiatives and support business change projects. Oversee facilities management and Health & Safety compliance across UK offices. Lead and support a small operational team. About YouYou'll have: Experience within insurance claims operations or another regulated environment. Previous team leadership and supplier management experience. Strong operational, governance and stakeholder management skills. Experience producing MI and driving process improvements. Knowledge of data governance and risk management principles. Excellent organisational, communication and problem-solving skills. What's on OfferThis is an excellent opportunity to join a growing insurance business in a varied operational leadership role with genuine scope to influence business performance and develop your career.
Accounting & Finance
Interim Financial Controller
London, England
£800 - £950 per day
Contract
Financial Controller Six-month contract | London | Hybrid Arthur have partnered with a London Market insurer who are seeking an experienced Financial Controller to lead its Financial Accounting & Reporting function for an initial six-month period. Reporting directly to the Chief Financial Officer, the Financial Controller will take ownership of the company’s statutory, management, regulatory and group reporting requirements. The successful individual will provide leadership and stability across the function while ensuring that reporting remains accurate, timely and compliant. This is a senior and hands-on assignment requiring someone who can quickly understand the business, take ownership of the reporting timetable and operate effectively with limited ramp-up time. The position can be structured as either a fixed-term contract or a day-rate engagement. Key responsibilities Financial accounting and reporting Lead the monthly close and production of management accounts. Analyse performance against budget and communicate the drivers behind material variances. Present monthly results to senior finance and executive stakeholders. Maintain control and integrity across the general ledger. Oversee insurance and reinsurance accounting, including premium debtor and reinsurance creditor reconciliations. Lead the preparation of statutory financial statements under FRS 102 and FRS 103. Own the external audit process, including planning, information delivery and resolution of audit queries. Produce quarterly IFRS 17 results for submission to the Tokyo head office. Convert business plans and forecasts onto an IFRS 17 basis. Lead the reforecasting process in partnership with relevant business functions. Regulatory reporting and technical provisions Lead the production and submission of Solvency UK financial regulatory returns. Support additional international regulatory returns, including NAIC and NCID requirements. Work closely with actuarial colleagues during quarterly reserving. Ensure the integrity of financial data used to calculate IBNR reserves and Solvency UK technical provisions. Calculate reserves on an IFRS 17 basis. Present relevant financial information to the Reserving Committee. Financial control and governance Maintain a robust internal financial control framework. Complete quarterly control attestations. Assess the design and operational effectiveness of key controls. Monitor currency exposures against agreed risk appetite. Work with stakeholders across the business to improve upstream data quality. Strengthen reporting processes, documentation and financial governance. Leadership and transformation Lead, support and develop a team of financial accountants and trainees. Set objectives, allocate responsibilities and maintain delivery against reporting deadlines. Provide coaching and technical guidance across the team. Support finance transformation programmes and system enhancements. Identify opportunities to improve reporting processes, controls and efficiency. Required experience Qualified accountant: ACA, ACCA or CIMA. Approximately ten years’ post-qualified experience. Significant financial control and reporting experience within an insurance carrier, reinsurer, London Market insurer or specialist insurance business. Strong practical knowledge of IFRS and IFRS 17. Experience of statutory, management and group reporting. Strong understanding of Solvency UK reporting and prudential requirements. Experience working with actuarial teams on reserving and technical provisions. Strong knowledge of insurance and reinsurance accounting. Proven ownership of financial controls, governance and external audit. Previous experience leading and developing finance teams. Ability to communicate complex financial information to senior committees and stakeholders. Capacity to enter an interim assignment and deliver with minimal support. Candidates whose experience has been predominantly within insurance broking are unlikely to possess the required depth of IFRS 17 reporting experience. Direct carrier, reinsurer or specialist insurer experience is therefore strongly preferred. Contract details Initial six-month assignment London-based Hybrid working: approximately two to three office days per week FTC salary: approximately £140,000–£150,000 Day rate: approximately £800–£900 per day Immediate or short-notice availability preferred Fast interview and decision-making process
