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Underwriting & Broking Operations

Head of Broker Support

London, Greater London, South East, England
DOE
Permanent
Job Ref:BH-25760
An ambitious and fast-growing London Market broker specialising in Credit and Political Risk is seeking a Broker Technician Lead to launch and grow a newly established Broker support function.
 
Working closely with Broking Directors, Operations and Technology teams, this role has been created as part of the firm's next phase of growth. The objective is to build a best-in-class technical support function that enables brokers to focus on developing client relationships, winning business and delivering exceptional market outcomes.
 
You'll have the autonomy to design processes, implement best practice, shape the operating model and recruit a high-performing team of Broker Technicians over the next 12-18 months.
 
Role Responsibilities:
  • Build and lead a new Broker Technical function from the ground up
  • Create efficient, scalable processes and workflows
  • Drive quality, governance and operational excellence
  • Partner with brokers, underwriters and leadership teams
  • Recruit, develop and manage a growing technical team
  • Act as the go-to expert for technical and operational support
 
Experience Required:
  • London Market broking or underwriting operations experience
  • Experience of Credit & Political Risk business lines is essential
  • Previous team leadership or management experience
  • Strong process improvement and stakeholder management skills
  • Ability to influence and challenge senior stakeholders
  • A hands-on approach with the ambition to build something from scratch
 
This is a fantastic opportunity for an experienced Broking Operations Manager or Underwriting Operations Manager looking to take ownership of a strategic build-out and and make a lasting impact within a growing business.
Apply now
Consultant
Stacey Roast
Underwriting & Broking Operations

Stacey
Roast

Manager

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