Compliance

Arthur are partnered exclusively with a growing Lloyd's syndicate that are looking to hire a Senior Compliance Manager to cover a range of compliance duties. Reporting into the Head of Compliance, this roles offers genuine scope for growth and progression for any ambitious senior compliance individual in the insurance market. Key Duties Maintaining and implementing policies, procedures and monitoring plans designed by the SMF16 to detect, and manage compliance risks Providing expert guidance to business units on conduct risk, data protection and regulatory requirements Assisting the SMF16 in monitoring regulatory updates and ensuring internal procedures remain up to date Executing the risk-based compliance monitoring programme (CMP) to assess the adequacy and effectiveness of systems and controls Identifying, investigating, and reporting compliance failures or breaches to the SMF16 Developing, maintaining and communicating Compliance policies Preparing and submitting regular compliance reports, management information (MI), and risk assessments to the SMF16 for board and committee reporting Producing accurate and timely (non-financial) regulatory returns, notifications and reports Maintaining detailed documentation that demonstrates compliance with regulations and the efficacy of internal controls Providing timely insight on regulatory risks, compliance issues and emerging trends. Provide guidance, support and oversight of consumer duty requirements Managing robust complaint management policies that meet legal standards. Leading investigations into serious or escalated complaints to determine root causes and corrective actions Developing and delivering tailored compliance training materials (Compliance induction, in-house workshops, e-learning), ensuring all employees undertake regular compliance training About You: Solid understanding of current regulatory rules (Lloyd's, PRA, FCA, GDPR, etc) and expectations to enable effective policymaking; good working knowledge of the regulatory framework for a Lloyd's managing agency and understanding of a Lloyd's managing agency responsibilities Extensive London Market experience, good commercial awareness and up to date on industry trends and initiatives Ability to assess and interpret risks relevant to the business; quickly absorb complex business situations and use sound judgement to identify credible solutions Ethical leadership to build trust among all stakeholders; strong moral principles and trustworthy Ability to think critically, analyse market trends and anticipate industry change to develop strategies Clear goal setting: the ability to achieve results under pressure, adapt to changing priorities and manage multiple deadlines Ability to work independently and strong analytical skills with attention to detail.

Arthur are partnered with a Lloyd's specialty broker in their search for a Compliance Manager to sit across the wider group Compliance team. This role is a varied generalist position with an emphasis on providing the business with high-level compliance advice. Key Duties Provide day-to-day compliance advice to front-line broking teams and senior management. Interpret and communicate regulatory requirements relevant to insurance broking activities. Provide clear, pragmatic, and commercially aware compliance advice on products, client interactions, and business initiatives. Attend key business meetings to provide real-time compliance input and challenge where appropriate. Build strong, trusted relationships with senior stakeholders to influence decision-making. Support the implementation of new regulatory changes and industry standards. Act as a trusted advisor to business units, fostering a strong compliance culture. Deliver tailored compliance training aligned to business needs. Provide targeted guidance and coaching to staff on regulatory expectations. Reinforce key messages around conduct risk and customer-centric behaviours. About You Strong experience in a compliance advisory or business partnering role within insurance, ideally with a broker In-depth understanding of relevant regulatory frameworks (e.g., FCA rules, conduct risk principles). Proven ability to balance regulatory requirements with commercial objectives. Strong stakeholder management and influencing skills, including at senior levels. Ability to provide clear, practical advice.

Arthur are working with a reputable Lloyd's Managing Agent as they enhance their Conduct Risk function with the appointment of a Conduct Risk Analyst. Reporting into the Head of Compliance, you will be tasked with supporting the development, implementation, and ongoing enhancement of the conduct risk framework. The role focuses on identifying, assessing, monitoring, and reporting conduct risks to ensure fair customer outcomes, regulatory compliance, and alignment with Lloyd’s and FCA expectations. Key Duties Support the design, implementation, and maintenance of the conduct risk framework, policies, and procedures. Assist in embedding a strong conduct culture across wider business units. Ensure alignment with Lloyd’s Minimum Standards and applicable regulatory requirements. Develop and maintain conduct risk indicators (KRIs) and dashboards. Monitor emerging conduct risks and escalate issues where appropriate. Support product oversight and governance processes, ensuring products deliver fair value and meet target market needs. Review product lifecycle documentation and provide conduct risk input into product approvals and changes. Assist in assessing customer outcomes, including vulnerable customer considerations. Assisting the preparation of conduct risk reports for internal committees (e.g., Risk Committee, Conduct Committee). Support regulatory reporting and responses to FCA/Lloyd’s queries. Stay up to date with regulatory developments and industry best practices. About You Risk or Compliance background within insurance, ideally with 2 years' experience Understanding of conduct risk, FCA requirements (e.g., Consumer Duty), and Lloyd’s oversight expectations. Strong analytical skills with the ability to interpret data and identify trends. Excellent written and verbal communication skills. Attention to detail and ability to manage multiple priorities.